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certificatE

Certificate of Completion Digital Marketing for beginner – Gitiho course

08/2022

The Test of English For International Communication (TOEIC) – IIG Vietnam | 715

11/2019

personal skills

Data Analytics

Problem Sovling

Social Media

Communication

Teamwork

Presentation

SEO & SEM

Content Marketing

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reference person

MS. NGUYEN QUYNH NHU

Operation Manager of Van Nang Banok Limited Company

0933.225.237

Nguyen hoai nam

Digital Marketing Executive Intern

OPJECTIVES

  • Have a passion for development in the agency environment and desire to stay with the company to improve more marketing skills in the field of Digital Marketing.
  • Become a professional marketer who can do work with 200% energy and know how to lead a team in agreement.

EDUACATION

HO CHI MINH TRANSPORT OF UNIVERSITY

Major: Information Technology

2021

EXPERIENCE

2019 – 2022

VAN NANG BANOK LIMITED COMPANY

Marketing Executive

  • Managed and executed marketing campaigns on social platforms (Alibaba, Website, Fanpage).
  • Conducted market research, campaign results, customer trends and reported the campaigns monthly, quarterly and yearly.
  • Monitored and analyzed data to recommend solutions to optimize advertising campaigns.
  • Received information requests, responded to inquiries from customers and consulted the suitable products.
  • Built and maintained trusting relationships with clients in a professional manner.

2018 – 2019

BELLSYSTEM24 HOA SAO JOINT STOCK COMPANY

Customer Service Executive

  • Managed and resolved the complaints of customers by calls and emails.
  • Provided service and product information to customers.
  • Identified and reported to the leaders/supervisors

ACHIeVEMENTS

  • Implemented new competitive analysis and customer trend reports increasing quarterly sales by over 20%.
  • The average reached per month in Alibaba increases gradually from 50,000 to 100,000/month and keeps a company account of Star Rating is 3-star.
  • The number of contact customers per month increased from 20 to 50 customers per month.

ACTIVITIES