personal skills

  • Project Management
  • Data Analysis
  • Research
  • Communication
  • Teamwork
  • Work Independently
  • Problem Solving

software skills

Microsoft Word

Microsoft Excel

Power Point

Power PI

Google Sheets

certificate

2019: The Test of English For International Communication (TOEIC) 715 (IIG Vietnam)

reference person

Ms. Nguyen Quynh Nhu

Operation Manager of Van Nang Banok Limited Company

  • Eager to learn, develop and accumulate more experience in the Digital Marketing industry, love to working in the agency environment and become an excellent and successful employee in the position of  Digital Marketing Specialist.
  • Become a senior employee and help the company build a strong and professional brand in the market. Thereby supporting the company to increase the number and expand customers while increasing revenue and profit.

Ho Chi Minh Transport Of University (2015 – 2020)

Bachelor In Wireless And Communication, 2021

Van Nang Banok Limited Company

(2019 – 2022)

Position: Marketing Specialist

  • Strategized and executed marketing campaigns on social networking online platforms: Alibaba.
  • Received information requests, response inquiries from customers and provided customer service daily.
  • Provided market research, campaign results, customer trends and reported the campaign operations monthly, quarterly and yearly.
  • Monitored and analyzed data to recommend solutions to optimize advertising campaigns.
  • Built and maintained trusting relationships with clients in a professional manner.

Achievements:

  • Implemented new competitive analysis and customer trend reports increasing quarterly sales by over 20%.
  • The average reached per month in Alibaba increases gradually from 50,000 to 100,000/month and always keeps a shop account of Star Rating is 3-star.
  • Contact customers per month increase from 20 to 50 customers/month

BellSystem24 Hoa Sao Joint Stock Company (Viet Jet Air Project)

(2018 – 2019)

Position: Customer Service Specialist

  • Management and resolve the complaints of customers by call and email.
  • Providing service and product information to customers.
  • Identify and report to supervisors.

Achievements:

  • Complete KPIs day by day with 50 emails and 60 calls and become a good employee in a month.

Chap Canh Uoc Mo Charity Community (2021)

  • Actively obtaining and donating used clothes and old books for students have a difficult situation in Bui Gia Map province.
  • Participate in volunteer programs such as preparing gifts, giving gifts,.. to encouraging children to go to school.