Job SKILLS
Handle export
Customer Service
SAP
Computer
English
Chinese
OTHER SKILLS
Capcut (for Video)
Canva
Content&Filming
Outstanding Activity
WHat discribes me
Đại học Kinh tế Thành phố Hồ Chí Minh (UEH)
(2014 – 2018)
Major: Foreign Trade
Graduation: Distinction
GPA: 8.01/10.00
TOEIC: 905
Hyosung Việt Nam Corporation
(12/2019 – 05/2023)
Position: Assistant Manager
Main job and what experience I gained:
– Markets: Indonesia (1 year), Bangladesh (2.5 years)
– Product: Spandex Yarn for Garment, Brand: Creora
– Follow market situation and production situation of customer through agents and technical team to consult and push sales to get sales volume and sales price target for team each month.
=> Understand how to read and evaluate market & customer situation; learn the way to talk, discuss, persuade agent and customer to push sales.
– Make stock plan for each SKU every month for our market based on sales history and target volume from management side (HQ) to provide production team. If stock is shortage but urgent shipment, I need to discuss to other market team to arrange using stock or depending on each situation, we can solve in different ways: ask for increase stock, persuade customer to delay shipment with majeure reasons, find another similar SKU and consult customer to use it instead without any trouble,…
=> Gain planning skill and problem solving skill.
– Work closely with docs and logistics team and shipping lines, solve frequent issues such as: ETD delay, transit time delay, omit vessel, red and yellow light, LC issues, customs,… anyway to meet sales target every month.
=> Much more understand procedure and how to it works in logistics and custom.
– Explanation to Accountant team for Audit.
=> Logical thinking skill.
Achievement: 80% in my period of working, my team and I met sales target, included 20% more exceeding the target.
Maersk Viet Nam Corporation
(09/2018 – 10/2019)
Position: Customer Service Executive
Main job and what experience I gained:
– Market: France and China
– Customer: Goods (electric goods) of customer Schneider Electric
– Import: Get information from export country and follow shipments to ensure all import procedures (file Manifest is very important) are smooth without any trouble and restrict maximum raising fees for custom.
=> Understand about import process.
– Export: Collect information to file SI & VGM, transfer correctly shipment info to partner in Import country and follow shipment until it is completed.
=> Understand about export process.
– Provide necessary docs and billing to customer.
Achievement: I built a formula sheet to save time of calculating billing for customer.
Biti’s Company
(02/2018 – 08/2018)
Position: Supply Chain Executive
Main job: Use Advanced Excel, SQL, SAP to analyze sales history and manage stock then make stock volume optimally to every retail store.
What I gained: Planning skill and Excel skill
